Returns
Coffee
Coffee is food, so we cannot accept returns of opened bags. If a bag arrives damaged or tastes off, email us within 30 days of delivery and we will send a replacement or a refund.
Gear
Unused gear can be returned within 30 days of delivery for a full refund. Return shipping for gear is free in Canada.
Refund timing
Refunds go back to the original payment method within 5 business days of approval.